Retry Policy

Retry Policy

Webhooks will now be retried a total of 6 times over 12 hours using an exponential backoff schedule. This should allow sufficient time for transient errors to be resolved.

The retry policy is designed to handle temporary issues that may prevent the webhook from being delivered successfully. This includes network issues, server downtime, or other transient errors.

AttemptWaiting time (approx.)Total cumulative time
11 min (60s)1 min
24 min (252s)5 min
316 min (1061s)21 min
41 h (4457s)1h 25min
54 h (18723s)5h 41min
612 h (43200s)17h 41min

If the webhook fails to deliver after the last attempt, it will be marked as failed and no further retries will be attempted. You can check the status of your webhooks in the admin panel.
You can check the status of your webhooks and reprocess it (if needed) manually from the admin panel.

Updating the subscription's address during a retry cycle will not result in the webhook being delivered to the new address.


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